Why Maplestory, Ubisoft, Parallel and Web3’s Biggest Game Companies Trust Helika

A Q&A with Helika’s CEO Anton Umnov

What inspired you to start Helika?
After founding multiple tech ventures, including an early crypto exchange in 2015, I saw a unique opportunity in Web3 gaming. My experience working with emerging technologies allowed me to foresee how Web3 gaming would evolve and where its pain points would arise.

How does Helika address the unique challenges Web3 game studios face?
Web3 game studios face three core challenges: retaining players, understanding how gameplay correlates with on-chain activity, and lacking internal resources or expertise in data analysis. Helika transforms data into actionable insights, enabling studios to improve player engagement, retention, and monetization while delivering exceptional gaming experiences. By unifying on-chain and in-game data, Helika empowers studios to design better gameplay, optimize retention strategies, and build sustainable engagement.

To address these challenges, Helika offers custom game optimization solutions. Our Customer Success Managers and dedicated data analysts work as extensions of our clients’ teams, providing personalized support with flexible analyst hours and tailored dashboards. These tools combine on-chain and in-game insights into actionable strategies, helping studios succeed in the competitive Web3 gaming landscape.

Can you share a specific example of Helika’s impact?
Parallel, a sci-fi trading card game (TCG), came to Helika with some unique challenges. A cross between Magic: The Gathering and blockchain technology, Parallel needed to balance gameplay among the different skill levers of its players while introducing and modifying cards to optimize for a competitive yet enjoyable experience for its players. They had trouble identifying imbalance cards, tracking win rates, and addressing gameplay issues across players of all skill levels. By providing detailed data analytics and insights into individual card performance, Helika’s comprehensive approach helped implement five successful balance patches—double their previous pace—while maintaining player satisfaction. Their DAU player retention increased by 86% and Day 7 retention improved by 100% over four months. Our analysts provided crucial insights for card performance optimization, directly contributing to these improvements.

What sets Helika apart in the Web3 gaming space?
We’ve earned the trust of industry leaders like Maplestory, Ubisoft, Yuga Labs, and Proof of Play by offering more than just analytics dashboards. Helika provides a hybrid approach that combines sophisticated tools with dedicated analyst support, ensuring each solution is tailored to our clients’ unique challenges. Our Telegram Gaming Accelerator extends this expertise to emerging studios, where we help developers refine game mechanics and engage audiences using cutting-edge data insights. Together, these initiatives solidify our mission to drive innovation and shape the future of Web3 gaming analytics.


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